Wander the West: Extra Door Keys - Replacement Door Keys - Spare Door Keys - Wander the West

When I recently went to my local friendly locksmith to see if he could make me a couple of spare door keys, he said go online, as that company (Bauer Products) is very protective of their key blanks.



So, after a little internet searching I found them at Bauer Products.

Having just had a questionable experience from ordering a $3 vintage motorcycle part (150 miles from my home) and the company not telling me that I was going to pay $19 for shipping, I decided to email asking Bauer Products to give me an estimate of the shipping cost, as their web site didn't mention the possible costs.

I waited several days and did not get an email answer.
And, to be fair, I could have called them, but, I didn't.

So, coming up on a deadline where I needed some extra keys for my work associates, I decided to order the keys. I did have enough time if they were going to ship slow that I would still be OK, thus I did NOT opt for the UPS Next Day Air or 2nd Day Air services. The order date was Wednesday, October 12.

After placing the order, a web screen message that I thought in today's world was a little funky said that I would not receive a order confirmation email or any other email like, shipping date or proposed arrival date (wording was a little different, however, that was the basic idea). That was a little unsettling here in 2011. Customer communication is a cornerstone of a good, if not great, company.

Additionally, the web screen message said the order could take from between 2- 3 weeks to be shipped. Really? Keys? Well, I would still be OK timewise.

I decided to watch my credit card online and see when it was going to be charged and what the amount was going to be. Usually I can purchase something online and if the merchant is automated the charge shows up within a few hours. If the merchant is not automated the charge usually shows up in a day.

Nothing happened for the next few days and then last week ended.

Monday, no credit card charge showed up from Bauer Products.

Tuesday, October 18, when I picked up the mail I had an envelope from Bauer Products with my keys. I then checked the credit card charge and there is was, posted at 9am, Monday.

The enclosed invoice had the details... $2.50 for each key (minimum of 2 keys required), shipping cost $2.00 and I'm not sure why I had to pay Michigan tax as I live in California, but if Michigan needs the $$$ then so be it.

Conclusion, a little unsettling at first, however, the end result was satisfying.

I just thought if you needed some spare/extra/replacement door keys, you should know how it goes with this company.

for future reference, you might try these people as well ...


Lost Keys / Door Key Replacements:

Replacement door keys for campers

Company: (FIC) makes the locks on most camper doors

Contact: (423) 434-2744

Codes can be found inside the door lock, on the part that stays on the door.

Their alpha/numeric codes will look something like the following:

CS 301 to 351

ES 301 to 351

HS 301 to 351

I don't think they mind if customers contact them directly to order key replacements.






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Stan@FourWheel, on 20 October 2011 - 10:08 AM, said:

I ordered some spares directly from this company a couple of years ago...quick and easy.