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#1 buckland

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Posted 31 August 2019 - 02:09 PM

I have no trouble logging in on my computer and up until yesterday that was true as well on the iPad and iPhone app. I checked and all three devices use the same password. It accepts it on the MacBook but just suddenly now not on the two IOS devices. Keeps telling me I am using the wrong password.


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#2 Wandering Sagebrush

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Posted 31 August 2019 - 03:22 PM

Rob, Are you typing in the PW, or using a stored version?

Have you tried changing the PW on the MacBook, then changing each other device?
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#3 Vic Harder

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Posted 31 August 2019 - 06:17 PM

I am experiencing the same issue.  iPhone app won't let me login.  Error message reads "Log in Failed.  Unauthorized app detected"


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#4 Wandering Sagebrush

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Posted 31 August 2019 - 06:25 PM

Have you tried using Safari instead of the App?
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#5 buckland

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Posted 31 August 2019 - 09:11 PM

Yes... good sleuthing. I was able to log in on the iPhone when I went through Safari on both the iPhone and iPad. The App will not accept the password on IOS iPad or iPhone.


Edited by buckland, 31 August 2019 - 09:12 PM.

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2016 Duramax 2.8 Diesel long bed Colorado 4WD with 2011 Eagle

Lordwoodcraft  instagram        Rob
The only people who ever get anyplace interesting are the people who get lost.
Henry David Thoreau
"Work to achieve not to acquire"

 


#6 Bseek

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Posted 31 August 2019 - 09:27 PM

FYI, I am having the same issue for the last few days also. I just ignored the message and X ed out and was able to see and read the unread messages as normal. But when I went to reply to this one, it wouldn’t let me. I had to log in through Chrome to input. So there is something that changed recently.
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#7 Wandering Sagebrush

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Posted 31 August 2019 - 09:32 PM

I PMd the Admin team. In the interim, I recommend just using your browsers.
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#8 buckland

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Posted 31 August 2019 - 09:39 PM

Groovy. Thanks

(just felt like saying it again)


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2016 Duramax 2.8 Diesel long bed Colorado 4WD with 2011 Eagle

Lordwoodcraft  instagram        Rob
The only people who ever get anyplace interesting are the people who get lost.
Henry David Thoreau
"Work to achieve not to acquire"

 


#9 buckland

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Posted 01 September 2019 - 02:57 PM

I tried again on both IOS devises again this morning and still no go... got this window though as well

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2016 Duramax 2.8 Diesel long bed Colorado 4WD with 2011 Eagle

Lordwoodcraft  instagram        Rob
The only people who ever get anyplace interesting are the people who get lost.
Henry David Thoreau
"Work to achieve not to acquire"

 


#10 Janet H

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Posted 04 September 2019 - 09:13 PM

We have contacted the app provider about this and hopefully will get some resolution quickly. Thanks for your patience.


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