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Iphone suddenly won't let me log in


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#11 buckland

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Posted 06 July 2022 - 11:46 PM

Yes I had tried deleting from the iPhone but alas it may be gone for good. I still have it on the iPad. bummer.


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#12 drumwood

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Posted 06 November 2023 - 08:24 PM

Is there any resolution to this? From the descriptions of the problem I am reading in this thread, it just started happening to me as well in the last few days. Did anything change? The app on both my iPhone and iPad are giving me errors. I tried logging out, logging in, uninstalling, reinstalling, nothing works.

 

Also, even on the website in Safari from my iMac (which is what I am using now), I can't get any kind of "New Content" to show up. I usually just browse new posts every once in a while, but I can't do that at all.

***Update: I am getting New Content now in Safari. My fault. Operator error.***


Edited by drumwood, 06 November 2023 - 10:28 PM.

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#13 Wandering Sagebrush

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Posted 07 November 2023 - 12:22 AM

Roger, on the iMac, try deleting your WTW Cookie.

 

Settings->safari->advanced.  Search for WTW, then delete that cookie.  You’ll have to log in again.


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#14 Vic Harder

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Posted 09 November 2023 - 08:04 PM

I've noticed this issue too.  Can't login via my iPhone (that's been a longstanding issue) but now I can't login on the iPad either.  It give me a lot of HTML (can't cut paste it) that seems to indicate a javascript error.  


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#15 buckland

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Posted 09 November 2023 - 08:22 PM

I've noticed this issue too. Can't login via my iPhone (that's been a longstanding issue) but now I can't login on the iPad either. It give me a lot of HTML (can't cut paste it) that seems to indicate a javascript error.


+ 1 same

Edited by buckland, 09 November 2023 - 08:23 PM.

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2016 Duramax 2.8 Diesel long bed Colorado 4WD with 2011 Eagle

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#16 Wandering Sagebrush

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Posted 10 November 2023 - 12:18 AM

I’m using Safari on both the iPad and iPhone without problem.  Clearing cache might help.


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#17 Vic Harder

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Posted 10 November 2023 - 12:36 AM

not using Safari on either.  using the app.


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#18 buckland

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Posted 10 November 2023 - 12:49 AM

Yes Vic same here ... I had deleted iPhone app with the hopes of re-installing...but it is no longer in App store... so once gone it is not possible to retrieve. The App on iPad is now doing same.... tho I won't delete that one ...but will wait. I too can get on WTW via Safari on both. But not the same interface... clumsy. Alas I think they have abandomed the app updates for IOS. But will wait to see. 


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2016 Duramax 2.8 Diesel long bed Colorado 4WD with 2011 Eagle

Lordwoodcraft  instagram        Rob
The only people who ever get anyplace interesting are the people who get lost.
Henry David Thoreau
"Work to achieve not to acquire"

 


#19 PaulT

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Posted 10 November 2023 - 07:01 AM

I scanned back thru these posts and didn’t see where anyone powered down their iPhone/iPad while troubleshooting the issue.

 

I don’t use the app but have had other apps that screwed up and good operation was restored by holding down the power button until the “slide to power off” widget was displayed. Slide to power off and wait a minute or three to allow the device to power down. 
 

Or if your device has no power button, go to Settings/general/Shut down and tap that to power off.

 

After a few minutes turn the device back on and try the app again. May or may not help.

 

Paul


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#20 Vic Harder

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Posted 10 November 2023 - 06:54 PM

Nope, that doesn’t help.
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