I have tried files sized at 10KB and very small, less that 99 pxiels and 4KB, and none will import. I click the import button and the first part of the file name appears next to the button, but the photo doesn't show in either window on that page. No logical or illogical combination of selections seems to make any difference.
cannot import avatar
#1
Posted 21 May 2015 - 11:45 PM
2014 Grandby FD on a 2007 F350
#2
Posted 21 May 2015 - 11:54 PM
I had a similar issue several years ago when I joined WTW. Found a help thread on the issue that was of no help. Finally stumbled upon some combination of things that produced the non-standard size of avatar you can see. I was keeping notes for awhile on what I was doing, but didn't continue with the notes as the frustration mounted.
After getting something, anything to show up I decided to stop trying. Good luck, keep trying.
Edited by Alley-Kat, 21 May 2015 - 11:56 PM.
#3
Posted 22 May 2015 - 12:25 AM
I've never had trouble adding/changing my profile photo in the past -- and I do it twice a year (I have a winter avatar and a summer avatar). Back in March I successfully changed from snow-covered big sagebrush to cholla.
However, just now I tested to see if I have a problem and I wasn't able to change the photo. I removed my current photo and have been unable to add back the one I removed.
Seems like a bug has cropped up...or?
FWC Hawk (2005) on a Ford F250 Supercab, 6.8L V10 gas (2000)
#4
Posted 29 May 2015 - 02:56 AM
OK, I found a way to make it work, using the second option but still failing on the first.
The option of "Import a photo from a URL" worked, but "Upload from file" seems broken.
I started by uploading the image file to my personal website (any photo-hosting site would do, including a WTW gallery), and then I entered the URL (web address, e.g., "http://www.....jpg.") of the image in the appropriate field.
That worked.
FWC Hawk (2005) on a Ford F250 Supercab, 6.8L V10 gas (2000)
#5
Posted 29 May 2015 - 11:07 AM
#6
Posted 29 May 2015 - 02:15 PM
MarkBC, thanks for helping out with your great visuals. Others - Mr. BC has reported this problem to the "higher ups" here at WTW so we'll see what the issue is.
2003 Ford Ranger FX4 Level II 2013 ATC Bobcat SE "And in the end, it's not the years in your life that count. It's the life in your years."- Abraham Lincoln http://ski3pin.blogspot.com/
#7
Posted 29 May 2015 - 11:28 PM
I now have a new avatar. Thanks all.
2014 Grandby FD on a 2007 F350
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