Picked up New Hawk

[SlowernOlder]

Picked up my new Hawk today at FWC. Front dinette, under bed storage, roof mount AC, King bed, 270 awning, exterior shower, solar and lithium batteries.

 

[TerrapinOverland.com]

 

[longhorn1]

Congrats. Did you get the power roof raiser?

 

[Wandering Sagebrush]

Congratulations on the new camper! Have fun…

 

[SlowernOlder]

Congrats. Did you get the power roof raiser?

Yes I did get the internal roof raiser, I was the test mule. There were things that the walk through guy didn’t know. The design team didn’t account for the added height with the under-bed storage so the actuator wouldn’t raise the rear section of the roof all the way. They made an extended foot for it.

 

[CPT Davenport]

Congratulations!

 

[Casa Escarlata Robles Too]

Looking good.Have many great adventures with it.
Frank

 

[Missing Link]

Congratulations! I'm sure that many on this forum will be interested to see how the new FWC options work out for you. And, as always, we all want to see photos of your adventures.

 

[Vic Harder]

Yes I did get the internal roof raiser, I was the test mule. There were things that the walk through guy didn’t know. The design team didn’t account for the added height with the under-bed storage so the actuator wouldn’t raise the rear section of the roof all the way. They made an extended foot for it.

face palm.... They didn't take the extra height into account? I guess i should not laugh too loud, having done my own share fo boneheaded things... but... laugh or cry?

 

[SlowernOlder]

face palm.... They didn't take the extra height into account? I guess i should not laugh too loud, having done my own share fo boneheaded things... but... laugh or cry?

And now the rest of the story... When they were doing the walk through and showing me how to lift the roof with the actuator the employee didn't release the snap that hold the front push bar. He bowed the ceiling before he realize what he was doing . Today I was inspecting the roof and noticed that the roof is bowed up so far it's touching the bottom of the solar panel mounts and the roof sheet metal is distorted. Sent them photos and will probably take it back to them on Monday.

 

[pvstoy]

This requires a double face palm.
.
.

 

[Wandering Sagebrush]

This requires a double face palm.
.
.

1896955.jpg

need more than a double… dang!

 

[SlowernOlder]

Dropped it off in Woodland today. After they saw what happened they were very accommodating.

 

[Jon R]

need more than a double… dang!

This may be a case where a Godzilla facepalm is appropriate.

 

[SlowernOlder]

Got the Camper back from FWC today. They striped the roof and repaired the frame. reinforced the lift mount areas and made some other adjustments.

 

[CPT Davenport]

Awesome. Good for you and good on FWC for making things right.

 

[Vic Harder]

I saw your camper when we toured the FWC factory a few days ago. Didn't get close, but Stan pointed it out to us.

Glad they fixed it and got it back to you!

 

[JHanson]

Congratulations . . . but that was quite a traumatic introduction!

 

[ski3pin]

Congratulations . . . but that was quite a traumatic introduction!

Yes, congratulations on your new camper and hope it brings you years of joy and good camping!

And, is FWC reinforcing the lift mount areas on all new campers after this?

 

[Wyo4Life]

How is your camper working out for you? I pick up my new Kawk in September and am most interested in the new Truma on demand hot water heater and Truma furnace. I have heard great things about them but would like to hear your experience?