Truck and Camper Dropped Off Lift

[superduty]

Sucks this happened. I'm the big picture, happening at the dealer is probably the best place for a nightmare like this to happen. Better than a mom and pop mechanic shop.

It's 100% their fault and they know it. Fight them tooth and nail and the end result will be good. It may take a minute though.

In the mean time I would take their loaner and tell them you need it set up for a FWC. It's probably gonna be some time before this is all settled. Especially if you have to hire an atty.

 

[Jon R]

I have scheduled my few dealer visits when the camper was off. If you have to get it serviced with the camper on, I’d recommend writing prominently on the estimate form you sign prior to the work, “CAUTION - With camper installed, front axle weight is X, rear axle weight is Y.”