Given my advanced digital illiteracy, I was accustomed to the struggle to get though the online process of renewing my nonresident Virginia saltwater fishing license a couple of years back. As had become customary, I relented and left the process open on my office desktop and called the help number from my office landline. I was assisted by a friendly young lady, in Richmond, no less, who was upbeat and patient as I explained I'd entered all of the correct data but couldn't get the system to give me a bill to close the deal. Once I finished supplying the backstory, she said "Mr. Foy, I have the answer to your situation--there is no deal to close, Virginia does not require a nonresident saltwater license for gentleman who have enjoyed their 65th birthday". Feeling both embarrassed and thankful, I mumbled "thanks so much for your help" and returned to my increasingly slow-moving completion of once simple tasks at the office. Beats the alternatives---I guess.
Foy