20 replies to this topic

[RicoV]

I've bought numerous tires from Discount over the years, and they've all served me very well.  My recent decision to shop for tires elsewhere in the future really has nothing to do with the quality of their products or anything with the way the company is managed, just more to do with the general character and mindset of the owners.  Bruce Halle is said to be the richest person in my state of AZ, with the political influence that comes with that distinction.  If considerations like this are important in your shopping selections, you might want to google for some additional details.  My intention is not to stir the pot, only to illuminate, so thanks in advance for not shooting the messenger, heh heh.

Rico

[pikabike]

Both my husband and I have been buying tires from Discount Tire for a long time. Very happy with their service, and with the tires for my truck (BFG All Terrain KO).

[JaSAn]

Might want to check out Sears.

 

I just last week purchased four Cooper A/T3s, LT265/70R17E 121/118S.  Sears has an online sale going and you can have them shipped to a local Sears.  I took the online price into Sears and the salesman said he would match the price, looked into it more and did one better, buy 3 get 1 free.  Bottom line: I got 4 tires, mounted and balanced, TPMS rebuild, alignment, and sales tax for $735.  When I get my rebate back, I'll have 4 new tires on my truck for $164.27 each (Cooper has a $70 rebate on this tire and I get 1% back from my credit card).

 

Discount Tire quoted me $771.30 for four tires, mounted and balanced (TPMS maintenance $20/4, didn't ask about alignment).

 

jim

[kmacafee]

Ive bought my last two sets from Discount on their ebay site.  Free shipping, great prices and the tires can be shipped to a store for mounting.

 

http://stores.ebay.c...5573.m570.l1523

[GroovyDad]

I had a GREAT experience with Discount Tire.  So much so, that I wrote them the following letter of appreciation:

 

 

 

October 8, 2014

 

                                                                                                                Shane Murray

                                                                                                                                                                                                                                                                                  Reno, NV 89521

 

Discount Tire

Corporate Headquarters

Customer Service

20225 N. Scottsdale Rd.

Scottsdale, AZ 85255

 

Dear Sir or Madam,

 

I wanted to take a few minutes to tell you about the EXCELLENT customer service I received from store manager Mike McFarland and Andrew Vargo, last week while purchasing a new set of Cooper AT/3’s at your store at 7450 S. Virginia St, Reno, NV.

 

I was upgrading to E-rated tires and I told Andrew that I wanted to take my old tires with me as they were still in very good condition. 

 

On October 4, 2014, I had my new tires installed and they loaded my old tires for me.  When I got home, I realized that two of my old tires were damaged beyond repair by the tire machine.  I called Andrew and I was fully expecting a lot of push back and hassle in getting the situation rectified, however, I was pleasantly surprised when Mike advised that he would give me four new tires of comparable quality, free of charge and no questions asked.

 

On October 7, 2014, I met with Andrew and he took care of the situation in less than 10 minutes.

 

I just want to let you know that you have two very excellent employees in Mike and Andrew and Discount Tire will have ALL of my future business.  Additionally, I will recommend Discount Tire to anyone who cares to listen to me in the future.

 

As evidenced by this letter, I believe in writing to the appropriate people whenever I receive either good or bad service and this letter was my privilege to write.  I’ll also post positive reviews of my experience with Discount Tire to all of my social media outlets.

 

Keep up the great work,

 

 

 

Shane Murray

Reno, NV

 

cc: Discount Tire, Nevada Regional Office

      Discount Tire, Reno Store, 7450 S. Virginia, Reno, NV

 

 

[marc]

Ditto on previous comments. Have bought at least ten sets of tires and have always been very satisfied. I generally
shop the internet for the best price and then have Discount Tires/American meet or beat the price which they have always done.

[Wandering Sagebrush]

I talked to my local guys, and although they can't beat the price that discount offers, they came down enough to keep me shopping local.

Thanks all for your feedback!!

[DesertDave]

Discount Tire = America's Tire Company which is my local tire store.

 

I am as frugal as anyone and I haven't been able to beat their price on tires, for my former Ford Truck, my current Ford, my former Trailer, My former LandCruiser, my Former Jeep.  You get the idea.

 

When I first bought tires for the Landcruiser they encouraged me to buy the optional tire certificate. I told them how I used the vehicle and they said it didn't matter how I destroyed a tire, all I needed to do was buy a new certificate with the new, free tire if I destroyed one.

I bought five tires, they replaced eight more over the time I owned that truck, each replacement costing me the price of a tire certificate. I was surprised, but pleased, that through the years they kept honoring that warranty.

[Mighty Dodge Ram]

I will add my 2 cents about Americas Tire. I have now bought 5 or 6 sets of tires for various vehicles from them and I go back not for the price (which is always among the lowest) but for the service. Rotation at 5-6k miles...free. Stepson shreds a nearly new tire ( don't want to know how that happened)...replaced. Disappointed with the high wear/low mileage on a set of Michelins (2010 Suburban)...they checked their website and were able to get a discount that I then used on a different brand. They always check for mfg rebates and discounts. The only regret is that they don't do alignments like some other shops. I'm going to assume that I would receive the same service if I bought from Discount Tire.

[EDR]

I've also bought tires from Discount Tire for many years and many locations. Never had an issue.
I always check their on line prices as well as Costco prices to get the best deal.
They've never failed to match another quote I've gotten from competitors.