62 replies to this topic

[Timothy McGowen]

Got my replacement and fit directly into the old mount.

 

As mentioned by someone else it is a good idea to shake it up occasionally since the bouncing in the truck will compact it. I used to service these things and we had one in the office that we cut the bottom off of and the powder inside was hard as a rock.

[Cayuse]

Got an email that said my model is on backorder for an indeterminate amount of time.

[buckland]

Yup me too.... I have 4 I'm waiting on.

[Stalking Light]

Got mine yesterday.

[XJINTX]

Got Mine on Saturday  

 

OK I'm keeping the old one in my garage / shop. Am I correct that the issue is that the handle "May" break if used? I'll keep just in case it may come in handy 

[hoyden]

Mine is also on backorder. Meh

[Old Crow]

Got Mine on Saturday

 

OK I'm keeping the old one in my garage / shop. Am I correct that the issue is that the handle "May" break if used? I'll keep just in case it may come in handy 

 

 

These news reports out of CNN and Cleveland 19 News may help us understand the issues....

 

http://www.cnn.com/2...call/index.html

 

http://www.cleveland...e-extinguishers

 

http://www.cleveland...e-extinguishers

 

Also-

 

I've already returned my old extinguishers but out of curiosity I called the Kidde Product Recall center today and asked what their policy is on owners keeping the old fire extinguisher.  The agent told me their policy is the old ones must be returned.  And if they're not returned you will get a follow-up letter.  The agent said something like it's part of the deal to get the new extinguisher (but I don't recall seeing anything about that).

 

In my case, I sent mine back because they were both more than 15 years old and I know the one in the camper was stored in higher temperatures and likely to have compacted powder in it.

 

If anyone gets the letter, please let us know what it says.

Edited by Old Crow, 13 December 2017 - 03:38 PM.

[XJINTX]

OLD CROW THANKS for the post and info. I had not even opened my box yet. I see they have return mail lable. I will send back today!!!!

 

Gotta love the info I find on this blog

[Squatch]

I'm guessing the old tanks will be rebuilt into new fire extinguishers.

 

Plus there is probably a liability issue if they give you a new one and there is a fire and you have an issue because you used the old one.

[Stalking Light]

There are detailed instructions on how to return the old units, but you should be prepared to fight your way through the IVR to get to talk to an actual agent to schedule a pickup. Just keep saying "talk to an agent" at every IVR prompt and you will eventually prevail.