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Iphone suddenly won't let me log in


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#1 buckland

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Posted 02 July 2022 - 09:03 PM

I am up to date iPhone 13 ... used the app just a couple days ago. When I try to log in it says no.

No problem on the laptop on which I type this. No big deal as I usually use the laptop but thought you should know if it is on your end.

Thanks

Rob


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#2 buckland

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Posted 03 July 2022 - 06:06 PM

Today I checked again. I went into the menu and one option is to "Sign Out" which means I am signed in. Also the I want to add a comment It says "you do not have permission". Have I been cast out of the flock?


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#3 Wandering Sagebrush

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Posted 03 July 2022 - 06:41 PM

Rob, I Don use the app, so don’t have good advice.  You might try deleting it from your iPhone, then down loading it agai.  If that fails, there is always Safari.

 

Don’t delete the app.  See Janet’s post below.


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#4 buckland

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Posted 03 July 2022 - 07:49 PM

Thanks Steve

I think there is an issue as this has happened before. I am on the iPad now with IOS and yes a it works through Safari but the app has the same issue as the iPhone. Also a bit disconcerting is after I deleted the APP I went to reinstall and it is not coming up on a search at the APP store.  Perhaps let the IT folks have a heads up. 

Thanks

Rob


Edited by buckland, 03 July 2022 - 07:49 PM.

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#5 Vic Harder

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Posted 04 July 2022 - 01:51 AM

Same issue here. iOS app on iPhone and iPad no longer works
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#6 PaulT

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Posted 04 July 2022 - 04:12 AM

Are you guys talking about TapaTalk?
 

Paul


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#7 buckland

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Posted 04 July 2022 - 10:40 AM

No....the "Wander The West " App.


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#8 Vic Harder

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Posted 06 July 2022 - 12:08 AM

No....the "Wander The West " App.


Ditto
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Building out an electrical system - So, you want to setup a good electrical system in your camper? - Electrical, Charging, Solar, Batteries and Generators - Wander the West


#9 Wandering Sagebrush

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Posted 06 July 2022 - 12:29 AM

I’ve alerted our Administrator.  


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#10 Janet H

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Posted 06 July 2022 - 03:12 PM

We've contacted the app developer about this issue and are hoping for some resolution.  Do not uninstall the app (IOS) if you are having trouble as it's no longer available in the app store. 

 

 

That app is based on Tapatalk. In the interim you could use the iOS copy of Tapatalk itself while we're waiting for some resolution.  It will have all the same functionality although the view (colors, etc) will be a bit changed.

 

The Android version should be working today as expected.


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