31 replies to this topic

[Jzack605]

Just picked up a new Hawk for my ‘19 Tundra. Absolutely love it and had a few good night in it in NH and on the beach already. However it does have a few quirks that I’m honestly a little surprised about given the price point and spartan reputation. First is the door latch will rotate and prevent it from closing. Thinking I’ll put in a few washers to allow it to tighten down more, but would love to figure out a gasket type deal if that was possible.

Second one, and perhaps more alarming, is these two bubbles under the bed. It seems the adhesive is coming undone.

I plan on following up on both of these but figured I’d see what people here think as well.

[Jzack605]

[heinphoto]

You should definitely reach out to FWC and have both issues addressed under warranty - neither is normal.

[veryactivelife]

I'm not sure what you mean about the lock problem, but that bubbling is definitely a warranty issue and most likely the lock as well. Reach out to your dealer. Bummer about the inconvenience this will cause.

[Casa Escarlata Robles Too]

Definitely contact  Stan at FWC .The issues aren't normal ,it's a brand new camper?

Frank

[Jzack605]

Brand new camper. Just left a message with their service department. Issue is the dealers are far from me and hunting season is right around the corner which I got specifically for.

[Ouroboros]

I bought a Hawk in 2021. I was amazed at the lack of quality control.

Edited by Ouroboros, 05 September 2023 - 08:24 PM.

[Casa Escarlata Robles Too]

Brand new camper. Just left a message with their service department. Issue is the dealers are far from me and hunting season is right around the corner which I got specifically for.

Welcome to the cult.

They should take care of it.I would think that once you start the warranty issue the clock stops ticking,you would think.

Good luck.Stay on top and don't let them not take care of your problems.

Frank

[Vic Harder]

Borrowing this thread… I noticed bubbles like that on our camper last week too. And I can find no sign of water intrusion that might have caused it. Puzzling and disconcerting for a decade old camper, never mind a brand new one. I am very curious if anyone has noticed similar bubbling?

[Jzack605]

Just got off the phone with them and it’s covered under warranty as expected. They will replace the door and entire board. Issue is distance and scheduling all of this. Pretty flexible given the circumstances.

In the meantime I got the ok to do a short term fix to keep using it. I’m thinking I will make a small pin hole and put a flat piece of wood under it for a day or two and see if it will adhere again, at least temporarily, to keep it from getting worse. Now I ask the hive mind, is it worth trying to inject some kind of adhesive? Honestly if it was a permanent fix I’d be fine with it if it means not sending my camper all the way back to the west coast from the NE.